It can let us identify if the issue is tenant level. Let her check if she is able to edit the file with Excel Online. Moreover, does the issue only occur with one specific file? Let her share with you some other files, and then check if you are able to edit them with Officeįor point 2, please confirm with your tenant admin or IT, do they want to migrate from SharePoint Online to on-premises SharePoint server? Are some configuration has been configured which will influence users' files? About this part, you could share a file The file is not opened in Excel desktop, and then check if you are able to edit with Excel Online. Your company transitioning to SharePoint.įor point 1, if your Excel desktop app is not the latest version which doesn't have co-authoring feature, when the file owner keeps the file open in his Excel desktop app, you may not be able to edit that file. "The original document is maintained in the desktop app (and not online) on the creator's computer".Ģ. You mentioned two parts may caused the issue:ġ. Normally, Anyone with the link can view and edit link should be able to edited. Given your description, your license and OneDrive for Business services should be proper.
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